BROOKSFIELD

Returns & Exchanges

We hope you love your new purchase from Brooksfield. If however something isn't right we are happy to offer an exchange or refund from our Online Store.

To exchange or return your items, simply post them in a saleable condition (i.e. unworn, unwashed, and with original tags still attached/packaging), within 30 days of purchase. Please include the completed returns/exchange form. Please keep your tracking number as a reference for all returns/exchanges. We will also include a label to attach to your parcel with our below address.

SHIPPING ADRESSS
TO: GLOWEAVE
BROOKSFIELD WEB STORE RETURNS
366 NICHOLSON STREET
FITZROY VIC 3065

Click HERE to download a blank form if needed. (PDF 98KB)
Click HERE to download a shipping label. (PDF 57KB)

If you need any further assistance, please contact Customer Service 9am-5pm Monday to Friday on 03 9419 1600, or email us at sales@brooksfield.com.au.

If you believe you have a faulty garment, please contact sales@brooksfield.com.au for further information.

Contact Us

Deliveries

Australian Delivery

We currently send all online orders via StarTrack. Shipping is free in Australia for all purchases over $99. Orders are usually delivered within 3 to 4 days of processing, depending on the delivery zone. This is subject to change during sale periods. All of our orders are marked AUTHORITY TO LEAVE, for this reason we suggest using an address with a safe delivery zone if you won't be home. Currently we aren't sending tracking information. Please contact us at sales@brooksfield.com.au for any tracking details.

New Zealand Delivery

We currently send all New Zealand orders via UPS. All New Zealand orders have a $25 shipping fee. If your order doesn't trigger the $25 shipping fee during the checkout process, please check your suburb as it may have selected an Australia suburb/post code.

If you believe you've made a mistake in your shipping address, please contact us ASAP.

If you haven't received your order within a standard amount of time, please email us at sales@brooksfield.com.au.

FAQ

We have a number of measures to ensure your personal and credit card details are as secure as possible. During the purchase process, the connection between your computer and our service is encrypted with Industry standard methods including SSL 128 bit encryption. Once your information reaches our server, your details are further encrypted. Your card number is never stored in any human readable format.

Our systems use your card details to take payment automatically. Our employees do not have access to any sensitive customer information.

Join our email list and receive news and offers straight to your inbox. You can sign-up in-store or online now.

We want your brooksfield online shopping experience to be as seamless and enjoyable as possible. For questions, compliments, concerns or comments relating to our website call us on during AEST office hours, alternatively contact us here.

Size Chart

Please use the following as a guide to help you decide which size is best for you.

Note: The values given vary between the actual garment measurements and body measurements. Actual garment measurements are given on the chest, waist and hem circumference of our business shirts so you can choose between the fit that is best for you (slim fit or original fit). For all other garments We recommend that you compare the measurements with your own body as a guide.

Slim Fit Shirts (Career & Luxe)

Shirt Size3738394041424344464749505254
Wearers sleeve length (cm)868788899091929395969797.599100
Shirt chest circumference (cm)9397101105109113117121131140148152158164
Shirt waist circumference (cm)86909498102106110114125132140144150156
Shirt hem circumference (cm)919599103107111115119129135143147153159

Original Fit Shirts (Career)

Shirt Size3738394041424344464749505254
Wearers sleeve length (cm)868788899091929395969797.5995100
Shirt chest circumference (cm)96100104108112116120124132140148152158164
Shirt waist circumferencee (cm)889296100104108112116125132140144150156
Shirt hem circumference (cm)919599103107111115119129135143147153159

Casual Shirts

XSSMLXL2XL3XL
Neck circumference (cm)373839/4041/4243/4445/4647/48
Wearers sleeve length (cm)86878991939596.5
Shirt chest circumference (cm)97101109117125133143
Shirt waist circumference (cm)879199107115123135
Shirt hem circumference (cm)9296104112120128138

Blazers

3638404244464850
Sizes in AlphaXSSMLXL2XL3XL4XL
To Fit Chest Circumference (cm)9297102107112117122127
To Fit Waist Circumference (cm)7782879297102107112
To Fit Hip Circumference (cm)9398103108113118123128

Knitwear

SizeXSSMLXL2XL3XL
To fit chest circumference (cm)9297102107112117122
To fit waist circumference (cm)7782879297102107
To fit hip circumference (cm)9398103108113118123

Chinos & Trousers

Waist Size (inches)30323436384042
Waist CM717681869196101
Trouser Actual Inleg83838384848485

Terms & Conditions

This website is owned and operated by Gloweave Consolidated Pty Ltd ABN 49 220339927 trading as brooksfield (known together with its directors, employees and agents as "We", "Our" or "Us"). Your access and use of this website is conditional upon your acceptance and compliance with these Terms and Conditions. Your use of and continued access to this website constitutes your agreement to these Terms and Conditions. Acceptance by you of these Terms and Conditions binds you and all of your employees, officers and agents to comply with these Terms and Conditions. Without implying any license to do so, if you pass on any information contained in the web site to any other person, you should pass on these Terms and Conditions also and draw it to their attention.

Your Information

You must ensure that all information provided by you in making use of this website is and remains accurate and complete.

Orders

We reserve the right to accept or reject your order for any reason, including, without limitation, the unavailability of product, an error in the price or the product description posted on this website, or an error in your order. We may also cancel your order if you provide erroneous or insufficient information in relation to your credit card details (including number, expiration date or card security value, if required), billing information or shipping address.

Prices and Product Descriptions

Care is taken to provide product prices and descriptions on the website that are as precise as possible; however we cannot guarantee the accuracy of all information posted. Prices may be subject to change due to circumstances beyond our control and typographical errors may occur. Prices online may vary from prices in-store due to special promotions, regional variations or mark downs.

We will do our best to ensure that our products on the website are reproduced as accurately as possible, however there may be subtle colour variations between the actual product and the website.

Prohibited Conduct

You must not:

  1. Provide false information when making any orders through the website;
  2. tamper with, hinder the operation of, or make unauthorised modifications to the website; or
  3. modify, adapt, translate, or reverse engineer any portion of the website.
No Representations

We make no representations about the accuracy, reliability, completeness or timeliness of the content of this website. The content of this website may contain inaccuracies or typographical errors. Your use of this website and the content is at your own risk. Changes are made periodically to the content of this website and may be made at any time.

Binding Conditions and Variations

These Terms and Conditions set out the entire understanding between us and you with respect to their subject matter. We may amend these Terms and Conditions at any time by posting the amended Terms and Conditions on this website. The amended Terms and Conditions will be effective immediately and you will be bound by the amended Terms and Conditions from that time. These Terms and Conditions may not be amended otherwise. You should visit this page periodically to review the Terms and Conditions.

Links to Other Sites

We may from time to time publish links to other websites on this website. Contents, hyperlinks or information held on other sites is not under our control and we are not responsible for the content of any such sites or any hyperlink contained on such sites. You agree to any terms of access or use imposed by those linked sites. We do not endorse any material on any linked sites and do not provide any warranty, or assume any responsibility, regarding the quality, accuracy, source, merchantability, fitness for purpose or any other aspect of the material on any linked sites, nor do we warrant that material on any linked sites does not infringe intellectual property rights of any other person. Any dealings you have with a linked site are at your own risk. We accept no liability for any act, omission or default, whether negligent or otherwise, or any loss or damage occasioned by such negligent act or omission of any service provider or third party in respect of a linked site.

Copyright and Trade Marks

The materials displayed on this website, including without limitation all information, text, graphics, names, logos, trademarks, design, software and advertisements ("Content") are protected by copyright, trade mark and other intellectual property laws unless expressly indicated otherwise on this website. You may access and display these pages on a computer or a monitor, and print out for your personal, non-commercial use any page or part of any page of this website. All other use, copying or reproduction (including reproduction on any other website) of any part of this website is prohibited unless expressly stated otherwise. You must not use this website in any manner or for any purpose which is unlawful or which violates the rights of any owner of any content. Unless expressly stated otherwise, nothing contained in this website should be construed as a license or right of use of any trade mark displayed on the website without the express written permission of the owner of the trade mark.

Viruses

We do not represent or warrant that this website and any other information or material contained in, downloaded or accessible from this website, is free from computer viruses, worms, trojans or any other harmful code which may affect your software or systems. You should protect your software and systems by installing and implementing your own security and system checks.

Termination

We may terminate these Terms and Conditions and your access to this website at any time without notice. In the event of termination you are no longer authorised to access the website. All restrictions imposed on you, disclaimers and limitations of liability set out in these Conditions or Use will survive termination. We reserve the right to withdraw access to this website at any time without notice. You must terminate your link to this website if we request you to do so, either directly or by notice on this website.

© 2017 Gloweave Consolidated Pty Ltd ABN 49 220339927

Privacy Policy

brooksfield.com.au respects your right to privacy. We take all reasonable care when transferring and storing your details.

Collection Of Information

brooksfield only collects the information it needs to conduct their business. brooksfield may use your details to contact you regarding your order for reasons such as, but not limited to, failed credit card transactions, incomplete order information, stock availability. You will only receive marketing email if you have elected to receive them. They will contain the necessary information to opt out from receiving further updates.

Disclosure

For the purpose of processing your order, we may disclose your details to:

  1. Our payment gateway service provider
  2. Courier companies
  3. Companies selected by brooksfield to carry our order fulfillment

brooksfield does not sell or provide access to your details.

Storage Of Credit Card Numbers

No credit card details are stored permanently by brooksfield

Illegal Acts

brooksfield will disclose your details to the police or government agencies if we have sufficient reason to believe that you are using this site for illegal purposes.

Access

You have the right to access your personal details which are kept by brooksfield. You will be required to put this request in writing. If you would like any further information about our privacy policy, please contact us.

Collection of Computer Data

When you visit our website www.brooksfield.com.au, our company servers will automatically record information that your browser sends whenever you visit us. This data may include:

  • Your computer's IP address
  • Browser type
  • Webpage you were visiting before you came to our site
  • The pages with in Brooksfield you visit
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.